Terms & Conditions


Terms & Conditions
Pricing
  • Each cake is uniquely and individually made, price varies on size of the cake and complexity of the design. Please contact us for a quotation.


Payment
  • Accept cash or by bank transfer
  • 70% deposit is required to secure the date
  • 30% balance is payable 1-2 days prior to delivery


Cake Images

  • Colour and final outlook variation may occur due to all products are handmade
  • Product images have been edited for styling purpose only


Delivery

  • Pick up from our shop, located in West Harbour by appointment
  • Once cake or sweets left our stop, we are not liable for any loss or damage caused
  • Delivery service available and fee is calculated based on distance travelled from our shop
  • Once delivered, we are not liable for any loss or damage caused


Allergy Information

  • We use ingredients which contain eggs and gluten. If you have any other allergy, please inform us in your order notes.


Ordering / Reschedule

  • Kindly understand that all of our cakes and sweets are made to order
  • Place your order by email 3-4 weeks in advance
  • Rescheduling should be made 2 weeks prior to the original scheduled pick up or delivery date and is subject to our availability of the new pick up or delivery date


Cancellation

Wedding cake:
  • No refund will be given on cancelation within 30 days prior the booked date
  • More than 30 days notice given prior to the booked date, we will refund 50%

Celebration cakes and sweets
  • No refund will be given on cancelation within 14 days prior to the booked date
  • More than 14 days notice given prior to the booked date, we will refund 50%


Postponements due to Covid 

  • Anyone who is affected by lockdowns and wanting to postpone their event may transfer their current order to a new date at no extra cost


Acceptance of Terms & Conditions

  • Payment of orders and design approval is considered acceptance of all terms and conditions