Terms & Conditions


Terms & Conditions
Cake Images

  • Slight colour and final outlook variation may occur due to all products are handmade.
  • Product images have been edited and for styling purpose only.


Delivery

  • Pick up from our shop, located in West Harbour between 10:30am-6pm.
  • Once cake or sweets left our stop, we are not liable for any loss or damage caused. 
  • We have delivery service available and fee is calculated based on distance travelled from our shop.
  • Once delivered to the nominated venue, we are not liable for any loss or damage caused.


Allergy Information

  • We use ingredients which contain eggs and gluten. If you have any other allergy, please inform us in your order notes.


Reschedule

  • Kindly understand that all of our cakes and sweets are made to order, rescheduling should be made 2 weeks prior to the original scheduled pick up or delivery date and is subject to our availability of the new pick up or delivery date.


Cancellation

Wedding cake:
  • No refund will be given on cancelation within 30 days prior the booked date.
  • More than 30 days notice given prior to the booked date, we will refund 50%.

Celebration cakes and sweets
  • No refund will be given on cancelation within 14 days prior to the booked date.
  • More than 14 days notice given prior to the booked date, we will refund 50%.


Acceptance of Terms & Conditions

  • Payment of orders and design approval is considered acceptance of all terms and conditions.